Effective Date: Sept. 7, 2024
Welcome to La Vie Sophie. By accessing or using our website https://laviesophie.com (the “Site”), you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. General Terms
These Terms & Conditions govern your use of our Site and the purchase of products. By using this Site, you agree to comply with and be bound by these terms. If you do not agree with these terms, please do not use our Site.
We reserve the right to change these Terms & Conditions at any time. Any updates will be posted on this page with the updated effective date. Your continued use of the Site constitutes acceptance of the updated terms.
2. Eligibility
By using this Site, you represent that you are at least 18 years old or have parental consent to use the Site. You agree to provide accurate, current, and complete information when placing an order or creating an account.
3. Orders & Payments
- Order Process: By placing an order, you agree to purchase a product subject to these terms. All orders are subject to availability and acceptance.
- Pricing: All prices are listed in US Dollars and are subject to change. We reserve the right to change prices without prior notice.
- Payment: We accept payments through credit/debit cards, PayPal, and Venmo. When processing payments, you agree to provide accurate and valid payment details.
- Order Confirmation: You will receive an email confirmation upon placing an order. If we are unable to fulfill your order, we will notify you and refund any payment made.
4. Shipping & Delivery
- Shipping: We offer global shipping. Shipping costs and estimated delivery times are provided at checkout. Delivery times are estimates and may vary.
- Customs and Import Duties: You are responsible for any customs duties or taxes applied to your order.
- Order Tracking: Once your order is shipped, you will receive a tracking number via email.
5. Returns & Refunds
- Return Policy: See our Return Policy here.
- Defective/Damaged Items: If your item arrives damaged or defective, please contact us within 7 days of receiving the item with photos and a description of the issue. We will offer a replacement or refund if the item is found to be faulty.
- Cancellations: Due to the nature of our custom products, orders cannot be canceled once production has started. Please contact us immediately if you need to modify your order.
6. Product Information
We strive to display accurate information regarding our products, including colors, descriptions, and dimensions. However, due to variations in display settings, the colors and appearance of products may differ from what is shown on the Site. We do not guarantee that your device’s display will accurately represent the final product.
7. Intellectual Property
All content on this Site, including text, images, logos, product designs, and graphics, is the intellectual property of La Vie Sophie or its licensors. You may not use, reproduce, or distribute any content without prior written permission.
8. User Accounts
You may choose to create an account on our Site. You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.
9. Limitation of Liability
To the fullest extent permitted by law, La Vie Sophie and its employees, affiliates, or agents shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Site or services, including but not limited to damages for lost profits, data, or other intangible losses.
10. Warranties
We make no warranties or representations regarding the accuracy, completeness, or reliability of any content on this Site. The Site and products are provided “as is” without any warranties, express or implied, except those provided by applicable law.
11. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of Tennessee, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts in Tennessee.
12. Force Majeure
We shall not be liable for any delay or failure to perform due to circumstances beyond our control, including but not limited to acts of God, natural disasters, war, civil unrest, strikes, or supply chain disruptions.
13. Third-Party Links
Our Site may contain links to third-party websites that are not owned or controlled by La Vie Sophie. We are not responsible for the content, privacy policies, or practices of any third-party sites. Your interactions with these websites are governed by their respective terms and policies.
14. Termination
We reserve the right to terminate your access to our Site at any time, without notice, for conduct that violates these Terms & Conditions or any applicable laws, or is harmful to our interests or other users.
15. Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us at info@laviesophie.com.
By using our Site and placing an order, you agree to the terms outlined in this policy. Thank you for shopping with us!